Privacy Policy

Effective Date: May 13, 2026

1. Introduction

Flavio DaCosta Law (“the Firm,” “we,” “us,” or “our”) is committed to protecting the privacy of prospective clients, current clients, and visitors to our website at flaviodacostalaw.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our Firm, whether by visiting our website, submitting an intake form, or communicating with us by phone, email, or text message.

Please read this policy carefully. By using our website or services, you acknowledge that you have read and understood its terms.

2. Information We Collect

We may collect the following categories of personal information:

• Contact Information: Name, mailing address, email address, and phone number.
• Intake and Case Information: Details you provide through our intake forms, consultation requests, or direct communications, including information about your legal matter.
• Communication Records: Records of calls, emails, text messages, and other correspondence with our staff.
• Website Usage Data: IP addresses, browser type, pages visited, and other analytics data collected through cookies and similar technologies (see Section 9 below).

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and schedule consultations.
• To evaluate and process your legal intake and determine how we may assist you.
• To communicate with you about your matter, including sending appointment reminders and case-related updates.
• To send you text messages when you have opted in to SMS communications (see Section 5 below).
• To comply with legal and ethical obligations applicable to law firms.
• To improve our website and services.

We do not use your personal information for marketing unrelated to your matter with us without your consent.

4. Legal Basis for Processing

Where applicable law requires a lawful basis for processing, we process your information on the following grounds:

• Your consent (including consent to receive text messages).
• Our legitimate interests in operating the Firm and providing legal services.
• Compliance with legal obligations.

5. Text Messaging (SMS) Communications

Consent to Receive Text Messages

By providing your mobile phone number and checking the applicable consent box on our intake form or website contact form, you expressly consent to receive text messages (SMS) from Flavio DaCosta Law. These messages may include appointment reminders, intake follow-ups, case status updates, and other communications related to your matter with us.

Message frequency may vary. Standard message and data rates may apply depending on your mobile carrier and plan.

Opt-Out

You may opt out of receiving text messages from us at any time by replying STOP to any message we send. After opting out, you will receive a single confirmation message and no further SMS communications, except as required by law. To re-enroll, reply START or contact our office directly.

Help

For assistance, reply HELP to any text message or contact us at (617) 659-1912 or info@flaviodacostalaw.com.

No Sale or Transfer of Phone Numbers

We do not sell, rent, or share your mobile phone number or any other contact information with third parties for their own marketing purposes. Your phone number is used solely for communications directly related to your relationship with Flavio DaCosta Law.

6. Vendor Access

To facilitate client intake and internal communications, Flavio DaCosta Law may use third-party software platforms or messaging vendors to receive, route, and manage intake inquiries submitted via web forms, SMS, or other messaging channels.

Access to your intake messages and contact information through these vendor platforms is strictly limited to authorized administrative staff of Flavio DaCosta Law for the purposes of processing your inquiry, scheduling consultations, and managing case intake. Vendor access is maintained solely for operational and administrative purposes.

We do not authorize any vendor to:

• Sell, rent, or otherwise transfer your contact information or message content to any third party.
• Use your information for the vendor’s own marketing or commercial purposes.
• Retain your information beyond the period necessary to perform the services they provide to our Firm.

Any third-party vendors we engage are contractually required to maintain the confidentiality of your information and to use it only as directed by Flavio DaCosta Law.

7. Disclosure of Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

• With Your Consent: When you authorize us to share information on your behalf.
• Service Providers: With trusted vendors who assist us in operating our intake systems, scheduling platforms, or website (subject to the limitations described in Section 6).
• Legal Requirements: When required by law, court order, or regulatory authority.
• Attorney-Client Matters: Within the Firm on a need-to-know basis in connection with your legal representation, consistent with our professional obligations.

8. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, to provide legal services, and to comply with our professional and legal obligations. When information is no longer required, we dispose of it securely.

9. Cookies and Website Analytics

Our website uses cookies and similar tracking technologies to analyze traffic and improve your browsing experience. By continuing to use our website, you consent to our use of cookies as described. You may adjust your browser settings to refuse cookies, though some features of the website may not function properly as a result.

10. Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

11. Children’s Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has submitted personal information to us, please contact us so we can delete it.

12. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal information, including the right to access, correct, or request deletion of your data. To exercise any of these rights, please contact us using the information below.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised policy on our website with an updated effective date. Your continued use of our website or services after any changes constitutes your acceptance of the revised policy.

14. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Flavio DaCosta Law
57 North Main Street,
Fall River, MA 02720
Phone: (617) 659-1912
Email: info@flaviodacostalaw.com